Our Services
Action Management has the background and experience to lead your hotel to new levels. A synergistic management team with experience, passion, and dedication for getting results that create memorable customer experiences and solid financial returns for owners.
It is more than just a name– ACTION is our everyday principal to ensure the highest level of hospitality management.
We make things happen.
Asset Management
- Track & Compare hotel performance thru Balanced scorecard
- Quality assurance monthly property inspections
- Compliance with Safety and Security policies
- Analysis & review of existing and potential contracts to enhance strategic positioning
Operations
- Continuous oversight of property and General Managers
- Weekly/ Monthly Management meetings with Regional
- Measures guest satisfaction
- Daily Rate Management/Strategy
- Ensures Brand Compliance
- Human Resource Management
Financials
- Annual Revenue and Operating Budgets and capital plan
- Random internal audits
- Study Monthly P&L statement to assure bottom line growth
- Centralized accounting service
- Regular detailed financial reporting
Sales & Marketing
- Track/Improve Sales Program-weekly reporting
- Purchase Target Advertising
- Create Quarterly Marketing Plans
- Third party Industry Connections
- Corrdinates Public Relations
- Weekly Sales Meetings/Presentations with Regional
- Secret shopper reporting
If you are interested in Action Management please contact our Corporate Headquarters at:
109 South Warren St.
Suite 1300
Syracuse, NY 13202
(315) 546-1000 phone
(315) 546-1002 fax